CONTACT ZOOKIES PRO

Let’s Create Something Unique Together

Have a question about our 3D-printed toys, custom products, bulk orders, shipping, or an existing purchase? Send us a message and the Zookies Pro team will assist you.

Product Support Questions about products and materials
Custom Orders Personalized colours, names and designs
Order Assistance Shipping, delivery and order updates
GET IN TOUCH

We’d Love to Hear From You

Contact us for product information, customized designs, collaboration opportunities, bulk purchases, or support with an existing order.

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Business Hours

Customer Support Timing

Monday to Saturday
10:00 AM to 7:00 PM

Response Time

We usually respond within 1–2 business days. Response times may be longer during holidays, sales, or high-order periods.

MESSAGE ZOOKIES PRO

Send Your Inquiry

Fill in the details below and provide as much information as possible about your request.


CUSTOM 3D PRINTING

Have a Custom Product Idea?

Share your preferred design, colour, name, size, quantity, reference image, or gifting requirement. Our team will review the request and confirm feasibility, pricing, and production time.

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Share your idea or reference image

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Confirm dimensions, colour and quantity

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Receive feasibility and price details

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Approve the design before production

QUICK ANSWERS

Frequently Asked Questions

Find answers to common questions about Zookies Pro products, orders, customization, and delivery.

Do you create customized 3D-printed products? +

Yes. Customization may include names, colours, sizes, selected designs, gifting products, keychains, desk décor, and bulk-order requirements, subject to design feasibility.

Can I place a bulk order? +

Yes. We accept bulk inquiries for events, return gifts, businesses, promotional gifting, schools, resellers, and other requirements. Pricing depends on design and quantity.

What details should I send for a custom order? +

Please send your reference image, preferred product size, colour, quantity, name or text, delivery location, and the date by which you need the product.

How can I track my order? +

Tracking information may be shared after dispatch through email, SMS, WhatsApp, or your account order page, depending on the available delivery method.

What should I do if my product arrives damaged? +

Contact us within the period stated in our Return and Refund Policy. Keep the packaging, take clear photographs, and provide an unedited parcel-opening video when requested.

EXPLORE ZOOKIES PRO

Discover Creative 3D-Printed Products

Explore articulated toys, characters, mini décor, keychains, planters, desk accessories, and personalized products.