Refund and Returns Policy
Return & Refund
At Zookies Pro, every product is made with care using premium 3D printing technology. Please read this policy before placing your order. Contact details and support hours follow the official Zookies Pro support page.
No Return • No Refund
All sales are final. We do not accept returns, exchanges, or refunds once an order has been placed or delivered. This applies to all products, including customized and made-to-order items.
Order Cancellation
Orders cannot be cancelled after they enter production or are dispatched.
Customized orders cannot be cancelled once manufacturing has started.
Damaged Parcel
If your parcel arrives physically damaged in transit, contact us within 24 hours of delivery with:
Order ID
Clear photos of the parcel and product
Unboxing video
Our team will review the issue and provide an appropriate resolution at its discretion.
Contact Us
Zookies Pro
Email: zookiespro@gmail.com
Phone / WhatsApp: +91 70486 68959
By placing an order on Zookies Pro, you acknowledge and agree to this No Return, No Refund Policy.